Privacy Policy

Last Updated: March 23, 2026

Van Tech Systems LLC ("Van Tech Systems," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following types of personal information:

  • Name — provided when you sign up, fill out a form, or contact us.
  • Phone number — used for service delivery, call handling, and SMS communications.
  • Email address — used for account management, billing, and support.
  • Business information — including company name, service area, and business hours, used to configure your AI receptionist.
  • Call recordings — calls handled by our AI receptionist may be recorded for quality assurance and service improvement.
  • Website usage data — including IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery — to operate and maintain your AI receptionist, website, and automation tools.
  • Appointment booking — to schedule and manage appointments on your behalf via Google Calendar integration.
  • AI training and improvement — to improve the accuracy and performance of our AI call-handling systems.
  • Customer support — to respond to your inquiries and resolve issues.
  • Reporting — to provide you with call logs, performance metrics, and business insights.

Call Recording Retention

Call recordings are retained for up to 90 days from the date of the call. After this period, recordings are automatically deleted unless a longer retention period is required by law or requested by the client in writing.

Data Sharing and Selling

Van Tech Systems does not sell your personal data to third parties. We will never monetize your personal information by selling it to advertisers, data brokers, or any other third party.

Third-Party Services

We use the following third-party services to operate our platform. Each has its own privacy policy governing the use of your information:

CCPA Compliance

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

  • Know what personal information we collect about you.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information (we do not sell your data).
  • Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Van Tech Systems LLC
Email: contact@vantechsystem.com
Phone: (720) 309-1499
Miami, FL

Van Tech Systems is committed to ensuring digital accessibility. If you experience any difficulty accessing our website, please contact us at contact@vantechsystem.com.

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